Student Charter

Student Charter

The students of the College are our most important people.  We are committed to ensuring that we offer:

A welcoming environment
High quality information and guidance
Good advice about ways to finance your studies
Clear information on opportunities for progression to further study
Helpful information and guidance on future career prospects

You are entitled to:

• Equal access to services and facilities in an environment free from discrimination or harassment and which supports diversity
• A quality education in an environment designed to help you learn
• A prompt and courteous reply to your enquiries
• Information and advice about available courses to help you make the right choice
• Helpful information on costs and finance
• A comprehensive induction to the College and your chosen course
• Ongoing guidance, learning support and feedback on progress while studying your course
• Access to guidance on career opportunities and information about further courses
• Confidentiality of personal information and access to information held about you
• Representation through the Student Association

You are obliged to:

• Abide by College rules and regulations and behave in accordance with the Student Code of Conduct
• Participate fully in the learning and assessment process
• Attend classes regularly and on time
• Observe Health & Safety regulations
• Comply with the College’s equality policy, treat others with consideration and respect and work with College staff to advance equality and diversity.